We strive for fast and efficient shipping with environmentally responsible and reusable packaging.At NTAIFITNESS www.fitnesss-china.com , our goal is to have your order delivered within 15-30 days (remote locations may take longer).
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 15 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. Please note that monogrammed items take up to four weeks to ship, no matter what shipment type is chosen. Please also note that in some cases, your order may arrive in multiple shipments (i.e., in the case of pre-order, backorder, and monogrammed/personalized items).
Shipment dates are estimates in accordance with our carriers. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, etc.), please note there may be additional shipping time to receive your order.
Returns on items eligible for returns are accepted within 40 days of order date. Items must be returned unopened/unused, with tags, in their original packaging. To return an item follow the directions below:
Once your order has been processed for delivery and shipped out from our facilities, you will receive a shipping confirmation email that contains a UPS tracking number.